Photo - Eckoh

Eckoh

Sector Technology
Location London
Date acquired 2025
Transaction size Not disclosed

The largest provider of secure payments and customer engagement software for contact centre operators in the UK and US

The investment was made by Bridgepoint Development Capital.

To learn more about the company, click here.

Eckoh is the largest and most established provider of secure payments and customer engagement software for contact centre operators in the UK and US.

Founded in 1997 and headquartered in the UK, the company supports global organisations in safeguarding sensitive customer data and enhancing customer interactions across voice and digital channels. Eckoh’s patented solutions enable its clients, which include some of the world’s leading companies, to improve compliance, prevent data breaches, and streamline customer experience management.

The company operates in an expanding global contact centre technology market that is experiencing rapid transformation, supported tailwinds such as increasing regulatory requirements and the adoption of cloud-based technologies.

With Bridgepoint’s support, Eckoh will unlock continued organic growth internationally through the enhancement of its industry-leading suite of services and operations, alongside further strategic M&A to scale the business in new markets and verticals.

“We are now entering a new era as a private company and are excited to have found the right partner in Bridgepoint to help unlock Eckoh’s full potential.”

Nik Philpot, Chief Executive Officer, Eckoh

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